Thank you for shopping with STREET CULTURE BOUTIQUE LLC.
This Shipping Policy explains our order processing times, shipping methods, delivery estimates, and shipping-related procedures for apparel and footwear orders placed through our website.

Shipping Destinations

We currently ship within the United States only.

At this time, international shipping is not available.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Please note:

• Orders are not processed on weekends or U.S. federal holidays
• Processing time is separate from shipping time
• You will receive an order confirmation email after placing your order
• Once your order ships, you will receive a shipping confirmation email with tracking details

During high-volume periods, processing times may be slightly extended.

Estimated Delivery Time

Standard U.S. Shipping

Estimated delivery time is typically:

• 3–7 business days after shipment

Total delivery time may vary depending on:

• Shipping destination
• Carrier delays
• Severe weather conditions
• Holidays and peak shopping seasons

Delivery estimates are not guaranteed.

Shipping Carriers

We primarily ship using trusted U.S. carriers such as:

• USPS
• UPS
• FedEx

Carrier selection may vary depending on package size, destination, and shipping efficiency.

Order Tracking

Once your order has shipped, you will receive a shipping confirmation email containing:

• Your tracking number
• A tracking link for real-time shipment updates

Please allow up to 24–48 hours for tracking information to update after shipment.

If you do not receive tracking information, please check your spam or promotions folder before contacting support.

Lost, Delayed, or Missing Packages

If your package is delayed or marked as delivered but cannot be located, please:

1. Check around your delivery location
2. Ask household members or neighbors
3. Contact the shipping carrier directly using your tracking number

If the issue is unresolved, contact us within 7 days of the marked delivery date at:

[email protected]

Please include:

• Your order number
• Tracking number
• Description of the issue

We will work with the carrier to investigate the shipment.

Please note that once a package is marked as delivered by the carrier, responsibility may transfer to the customer unless carrier error is confirmed.

Incorrect Shipping Address

Customers are responsible for entering accurate shipping information during checkout.

If an order is returned due to an incorrect or incomplete address:

• Additional shipping fees may apply for reshipment
• We are not responsible for lost packages caused by incorrect address information

Please contact us immediately if you notice an address error after placing your order.

Shipping Restrictions

We reserve the right to:

• Limit shipping to certain regions
• Refuse shipment for suspicious or fraudulent orders
• Cancel orders that cannot be fulfilled

Customers will be notified if any shipping issue affects their order.

Damaged Packages

If your package arrives damaged, please contact us within 48 hours of delivery.

Include:

• Your order number
• Photos of the package
• Photos of the damaged item(s)

We will review the issue and provide assistance where applicable.

Contact Us

If you have any questions regarding shipping or delivery, please contact us:

STREET CULTURE BOUTIQUE LLC
Email: [email protected]